Customer information
Ordering, quotations & privacy
This page explains how requests placed through this website work and what information is used to process them.
Orders and stock
An order submitted on the website is saved before the WhatsApp handoff. The store then progresses it through its recorded status.
Displayed stock and pricing reflect the catalogue at the time shown. Final availability, delivery arrangements and any exceptional requirements remain subject to store confirmation.
Submitting the same saved request again using the retry flow does not create a duplicate order.
Quotation requests
A quotation request is not an order. Staff may review and update quotation pricing before it is accepted.
When the store accepts or progresses a quotation, its latest status is shown on the private customer request page. A quotation becomes an order only through the store's controlled conversion process.
Customer information
To process an order or quotation request, the website may collect your name, phone number, selected products, request notes and—when delivery is selected—your delivery area and address.
This information is used to process the request, contact you about it, arrange fulfilment and maintain the store's operational records. The public storefront does not expose customer orders or their details.
Your private request link contains an unguessable access token. Anyone who receives that full link may be able to view the request, so keep it private.
The website stores your English/Sinhala language preference locally on your device. WhatsApp is a separate third-party service; when you choose to open it, its own terms and privacy practices apply.
Contact the store
600/16, Artigala Road, Meegoda
+94 70 508 6998
kaluarachchielectricals@gmail.com